Corporate social responsibility


Nowadays, it is very common to hear about the word CSR or Corporate Social Responsibility , mainly among entrepreneurs. This is an international term and refers mainly to that responsibility that companies have and their ethical and moral obligation with respect to their employees, the environment, the economy, competition and others.

What is corporate social responsibility?

Corporate social responsibility is a type of commitment that a certain company acquires in order to carry out actions that contribute to social , economic and environmental improvement . It is a responsibility of an ethical nature that gives special attention to social and environmental issues .

  • Source
  • Principles of corporate social responsibility
  • Scopes
  • Benefits of corporate social responsibility
  • As measured
  • How it differs from corporate social responsibility
  • Examples


The origin of corporate social responsibility dates back to 1953 and was created by Howard R. Bowen , an American economist who is given the title of father of CSR thanks to his work known as “ Social Responsibility of the Businessmen ” . In this work, he appealed to the social responsibility possessed by the different corporations in terms of the production of goods , services and their return to society, which they had provided.


Starting in 1970 , other authors such as Archie Carroll , included definitions of the responsibilities of companies, defining them as legal , economic , ethical and philanthropic , giving more importance to ethics, since it was classified as a continuation of legality.

Principles of corporate social responsibility

The principles of corporate social responsibility are as follows:

  • Accountability that implies that all organizations must be transparent due to the impact they produce on society, the economy and the environment.
  • Ethics that includes the ethical behavior of organizations which must be based on honesty , fairness and integrity while reflecting concern for people and the environment.
  • Transparency in providing necessary information for interested parties, which must be delivered using simple language and formats that are accessible to all.
  • Respect for stakeholders . The interests of owners, clients, partners and other individuals who may have the right to information must be considered and adequately responded to.
  • Respect for the principle of legality , which includes making known all the laws and regulations that are applicable so that all members are aware of them.
  • Respect international standards of behavior related to Social Responsibility. In the event that these conflict with local laws, they should at least respect them as much as possible.
  • Respect for human rights which are universal.


The areas of corporate social responsibility are related to the basic activity carried out by the company, with the vocation of permanence and with the commitment of the management . It includes the economic, social and environmental spheres as well as human rights , health protection , the fight against corruption and fraud, and practices to provide work and employment .

Benefits of corporate social responsibility

Among the main benefits provided by corporate social responsibility are the following:

  • It improves the image of the corporation as well as its reputation.
  • It has the ability to prevent potential risks that are related to the activities carried out by a certain company.
  • Creates codes of ethics and conduct while incorporating environmental and human rights considerations.
  • Capture the talent of workers.
  • It notably improves the work environment and thereby increases productivity .
  • It gives motivation , improves skills and increases the self – esteem of your employees by fostering the pride that comes from being part of a company.
  • It has a positive effect on productivity and competitiveness.
  • It strongly encourages innovation .
  • It significantly improves energy efficiency as these measures are included within social responsibility as well as recycling and reducing the use of natural resources .
  • It attracts financing to companies thanks to the implementation of ethics and transparency.
  • Increases the loyalty of customers as they develop social projects that care about the environment and the fight against corruption.
  • It manages to place the company in a preferred position for public procurement and for tenders .

As measured

An organization is considered responsible with the environment in which it operates based on seven corporate elements . These include accountability to measure the political, social, economic and environmental impact of the organization’s activities, transparency to provide necessary information to the parties involved, ethics, honesty and integrity.

Also the respect that is shown towards the interested parties, the good customer service includes in the activity of the company. The legality of the organization is also a way of measuring social responsibility as well as knowledge of international laws and regulations . Finally, respect for human rights .

How it differs from corporate social responsibility

The corporate social responsibility is a kind of philosophy of the corporation adopted by management in order to be able to act on behalf of workers , their families and the environment in which they develop. It is a set of interrelated policies and programs that are taken into account for decision making. The corporate social responsibility is to contribute actively and voluntarily to make a social improvement , environmental and economic in companies with the aim of improving the competitiveness and added value of it.


Ikea corporate social responsibility

Ikea has a sustainability strategy whose objective is to improve people’s daily lives. For this company, sustainability is one of its pillars by offering sustainable products , fighting climate change , turning waste into resources , reducing water use and improving social responsibility .

Inditex corporate social responsibility

Its main task is to manage the activities of the company using ethics and good faith with society, dialogue with interested groups and transparency in information mainly. It has a dimension in its economy, in the social and environmental sphere, introducing them in its products, image, marketing and honesty, obtaining greater prestige, loyalty from customers and more motivation in its workers.

Mercadona’s corporate social responsibility

It is considered one of the most responsible companies in the evolution of corporate social responsibility policies in Spain . It has a management model called Total Quality and through it, attention is paid to interest groups that include clients , workers , suppliers , society , capital and the environment . It is a company that, within its social action, includes the donation of food to public canteens while controlling internal management.

Coca Cola corporate social responsibility

The company sees social responsibility as a true commitment to all its clients and society, supporting culture , youth , education , the development of society and the environment . They work with different specialized NGOs to provide help in many areas. The company is committed to reducing the carbon footprint , in the development of packaging that does not harm the environment and in the reduction , reuse and replenishment of water.

BBVA corporate social responsibility

He is considered the pioneer in terms of social responsibility issues in Mexico . Its objective is to improve the future of people through social actions that benefit the population. They carry out their functions attached to high levels of ethics and provide education , entrepreneurship , tools for business development and promoting savings . They are also committed to the environment.

Repsol corporate social responsibility

Its activities are related to innovation , integration and responsibility with the environment applied to the different groups with which it is linked. Respect human rights and create sustainable projects promoting social programs. In addition, it contributes with projects for the care of the environment, education , social inclusion and community development .

Nestlé corporate social responsibility

This company has one of the most consolidated and committed goals in terms of sustainability and seeks to create a positive impact on communities , consumers and their workers . They develop practices for food, environmental protection and corporate governance.

Mapfre corporate social responsibility

They focus on providing clarity , precision , reliability , balance and explanation of the market by analyzing markets and the impact they have on society. It focuses on promoting a management system aimed at stakeholders, deepening the channels of dialogue .

Danone corporate social responsibility

They focus on maintaining an adequate relationship with the environment , on the dissemination of knowledge and on food research while promoting health. They also give great importance to their suppliers through training and financing that include technology to improve production.

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